The Kansas Corporation Commission (KCC) wants to help you with the question or complaint to correct the problem.

  • If you have a specific question or concern regarding your KCC Operating Authority or wish to file a complaint against another person or company with no operating authority;
  • If you have a specific question or concern regarding your Safety Compliance Program or wish to file a complaint against another person or company for safety violations, the KCC can help;
  • The KCC has jurisdiction over all Private and For-Hire motor carriers;
  • To file a complaint follow the instructions below.

First, before you contact the KCC to file a complaint, go online and search the safer link for safety status:

Then, if you cannot find the company you’re searching for or if you are not satisfied with the information received, please contact the KCC.

To contact the KCC:

  • Phone number: 785.271.3145 select option one
  • Fax number: 785.271.3124
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address: 1500 SW Arrowhead Rd, Topeka, KS 66604-4027

Filing a complaint with the KCC:

  • You must file a written complaint in order to start the complaint process;
  • You will be required to disclose who you are and provide contact information;
  • The complaint must be timely, factual and provide specific details such as:
  1. Company name
  2. Complaint details
  3. Trip start point and end point
  4. Times
  5. Supporting documentation such as receipts, manifest, load tickets, time records or pay records;

 

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