If You Have a Motor Carrier Question or Complaint

The Kansas Corporation Commission (KCC) wants to help you with the question or complaint to correct the problem.

  • If you have a specific question or concern regarding your KCC Operating Authority or wish to file a complaint against another person or company with no operating authority;
  • If you have a specific question or concern regarding your Safety Compliance Program or wish to file a complaint against another person or company for safety violations, the KCC can help;
  • The KCC has jurisdiction over all Private and For-Hire motor carriers;
  • To file a complaint follow the instructions below.
First, before you contact the KCC to file a complaint, go online and search the motor carrier database to verify operating authority status and the safer link for safety status: Then, if you can not find the company you're searching for or if you are not satisfied with the information received, please contact the KCC.

To contact the KCC:

  • Phone number: 785.271.3145 select option one
  • Fax number: 785.271.3124
  • E-mail:
  • Address: 1500 SW Arrowhead Rd, Topeka, KS 66604-4027

Filing a complaint with the KCC:

  • You must file a written complaint in order to start the complaint process;
  • You will be required to disclose who you are and provide contact information;
  • The complaint must be timely, factual and provide specific details such as:
    1. Company name
    2. Complaint details
    3. Trip start point and end point
    4. Times
    5. Supporting documentation such as receipts, manifest, load tickets, time records or pay records;